Privacy Policy
WE ARE COMMITTED TO PROTECTING THE PRIVACY OF EVERYONE WHO VISITS OUR WEBSITE.
Purpose and responsibility:
This privacy policy explains how we collect and process your information. The policy applies to all information you register on our website in connection with purchases, guidance and marketing. Murano Studio, under the CEO, has the ultimate responsibility for ensuring that all processing of personal data is in accordance with applicable legislation.
What do we use your personal data for?
In order for you to make a purchase at Murano Studio, we need the following personal information: Name, address, mobile number and email. This information is necessary to maintain good dialogue throughout the purchase process, from sales and invoicing to delivery. We are required to store your order information for accounting reasons and for any return or warranty handling. After ten years, the history is deleted. Your personal information is processed at all times in accordance with applicable legislation, to which you as a user consent.
Profile creation:
When you create a profile with us, we store the following information: Name, username, password, email, phone number, address, order history and payment method. This information is only available to Murano Studio and our operating provider, and is never shared with third parties. If you have registered a user account with us, all information related to it, which is not required by law to be stored, will be automatically deleted if you deregister your account.
Access and rights:
Credit card and personal information is only processed by third parties in accordance with applicable guidelines. Murano Studio does not have access to or insight into this information. You have the right to full access to your personal information and can at any time request an overview of it in accordance with applicable legislation. You can also request the deletion or correction of your personal information, provided that we are not obliged to store it in accordance with the legislation. You also have the right to complain to the Norwegian Data Protection Authority if you feel that your personal information is not being processed in accordance with this statement.
Handling of shipping information:
Murano Studio collaborates with a third party for the transportation of goods. The shipping company we use only has access to personal information that is absolutely necessary for them to be able to deliver the goods to you in a satisfactory manner: Name, address, telephone number and desired delivery location. This information is deleted within 36 months.
Use of cookies:
Cookies are text files that are stored on your device and are used to improve your user experience on our website. They provide basic functionality such as session management, personalization, marketing and analytics. If you wish to remove cookies, you can set your browser to not accept them at any time.
Data collection and analysis:
Murano Studio collects anonymous data from our website users to analyze and optimize their user experience. This includes information that cannot be traced back to individuals. The data is used to compile statistics that can be used to further develop and improve our website.
Personal data in marketing:
Personal data and anonymized data used for marketing purposes are processed in accordance with applicable legislation. Your personal data is also used for administrative purposes such as invoicing, credit control and payment follow-up, customer service and complaint handling.
Personal data to third parties:
Murano Studio will never transfer, sell or share your personal information in any way other than as stated in this Privacy Policy. Your information will only be shared if we are legally obligated to do so or with your consent.
Contact information:
If you have any questions about how we protect your personal data, you can contact us at Kontakt@muranostudio.no
Verde Capital AS
Org. no: 932184524
0755, Oslo